Survey gathers students’ opinions on library services

A screen shot of the Libqual survey being conducted by Humber Library to find out about students’ opinions on library services. Ashley Greene

Ashley Greene
Life Reporter

For the first time Humber Library is using a new survey to assess how students use the library.

More student space, less noise and library capacity are some of the major issues that students have commented on through the survey that launched in early November. Director of library services Lynne Bentley said the survey has already received about 1,500 written responses.

“We are always looking for ways to improve the library both short-term or long-term,” said Bentley. “People have a lot to say.”

Adam Weissengruber, a library technician and one of the Shout Out Blog facilitators, is involved with marketing the survey. He said that the blog continues to be updated with contests and information about library services.

There have already been improvements at both the North and Lakeshore libraries. Bentley said there have been upgrades this past summer at the North Library which include more plug-ins for laptops and changes to the study group rooms to create more space.

At the Lakeshore campus there is a new development in the works to address capacity problems in the L-Building. There is going to be a learning commons section with computers for student use, group collaborative workspace and study rooms.

Abigail Riddell, 19, said she uses the library whenever she has to study for a test. She would like there to be more seating and an eating area for students while they study.

“There are not enough individual seating areas,” said Riddell, a first-year general arts and science student.
On average the survey takes less than 10 minutes to complete and students who complete the survey will have their e-mail entered into a draw for a chance to win an iPad.

“At some point we will be posting a summary of what we found in the survey,” said Bentley.

Students have until Nov. 30 to complete the survey.

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